QSFF20 Streaming FAQs

What does Online + mean?

The 8th Queer Screen Film Fest will host a variety of screenings and events from the 17-27 September 2020.

We will screen one film in Paddington at the Chauvel Cinema, will host a Double Feature at the Skyline Drive in at Blacktown and, for the first time ever, will have the majority of our films available to stream online. Meaning you can choose which film you want to watch – and the when and how!

Do I have to watch an online screening at a particular time or date?

No! The beauty of online is that from 7pm September 17th 2020 until 11:59pm September 27th 2020, you will have access to all films in the online festival program for the entire duration of the festival (17-27 September). You choose where and when!

You can hit play at any point during the festival period and will have 48 hours to finish watching the film.

How do I watch a film online?

You can find our technical specs here.

If you are looking where to find the films you have purchased simply login to Your Account

Who do I contact if I have an issue?

You can contact the Queer Screen office on (02) 9280 1533, Monday-Friday, 9am-6pm during the festival dates.

Out of hours:

If you have a ticketing  enquiry, please email ticketing@queerscreen.org.au

If you are having issues with streaming your films, please complete this form and someone will get back to you as soon as possible

How do I watch Online Special Events?

All special events will be available on Queer Screen’s Facebook and YouTube page.
Live events will be advertised, and will be made available to stream to view at your convenience.

Can I watch online screenings from anywhere?

Films are available to watch online from within Australia only

Can I stop and start while screening?

From the moment you press play, a film will be available for 48 hours. You can rewind, forward through, pause or exit and restart the film within that time frame.

Access to all content will cease at 11.59pm AEST on Sunday 27 September 2020. Please ensure you have sufficient time to watch all purchased films as refunds will not be given for unwatched or unfinished films.

How do I buy a ticket?

For those who are familiar with Queer Screen, the process for buying a ticket has not changed – just login to your account and start purchasing!

For those new to Queer Screen, you will need to create a new account and password.

You can even buy tickets from within the Queer Screen app.

All of our tickets will be available within your account to access anytime between the festival dates.

Will QSFF have passes?

Queer Screen Film Fest will have three types of passes available for online sessions only: an Online Pass 3, Online Pass 5 and an All Access Online Pass. So you can watch, 3, 5 or ALL online sessions!

If I have a pass, am I guaranteed an online ticket to every film?

You will still need to book a ticket to each film you want to see with your online pass – this includes the Online All In Pass. Simply follow the instructions on the receipt and book a spot for the films you’d like to see.

Passes are not redeemable for our in person and drive-in sessions: Welcome to Chechnya, Stage Mother or Priscilla, Queen of the Desert.

Can online screenings sell out (and why?!)?

Some online sessions may sell out! Why? Well, some films have a limited streaming capacity due to arrangements with filmmakers, sales agents and distributors and the classification board.

Is there any content I can access online for free?

Yes! We are happy to announce THREE short film packages (Gay Shorts, Lesbian Shorts and Trans & Gender Diverser Shorts) will be available for free. You will need to login to your account to get your free ticket. And note that like the other films, there are limited tickets available.

We will also have a bunch of free Filmmaker Q&A’s, In Conversations and our short film competition Queer Screen Pitch Off).

How are my member benefits changing?

Members still receive discounted tickets for all sessions, including in person and online screenings.

Members’ queues will not be in action at QSFF20 for in person screenings, so please make sure you arrive on time or at least 20 minutes before a session to ensure a spot.

All online screenings are limited to 1 ticket per transaction.

How do I purchase tickets as a gift?

All online screenings are limited to 1 ticket per transaction and each link is unique to your account. To purchase a ticket as a gift, we recommend you complete a new transaction, and forward the receipt to the gift recipient.

I love Queer Screen, how else can I support you?

Buying tickets to our events means we can continue to deliver the best in new LGBTIQ+ content. If you are in a position to support further, donations over $2 are tax deductible.

While opportunities to volunteer at events are currently limited, there are many opportunities which come up year round. Register as a volunteer to stay in the loop.

Accessibility

Queer Screen Film Fest: Online + is held 17-27 September, and is largely digital.

A number of features and short films are available to watch with Close Captions. Browse here
A number of features and short films are subtitled. Browse here

There is one double feature screening at the Skyline Drive-In in Blacktown, and one screening at the Chauvel Cinema in Paddington. For more information about venues and accessibility, please click here.