Queer Screen welcomes all visitors to screenings and events, and endeavours to increase the accessibility of our festivals. Check the Venue Specific Access Information below for more details.
You can now notify us of your needs when you book your ticket so we can make your visit as enjoyable as possible! Whether it’s wheelchair access, or first access to the cinema, we are here to help. You can also sign up to be notified of access information as it is updated.
If you prefer to speak to a staff member in regards to access bookings and enquiries, please call 9280 1533 or email access@queerscreen.org.au
We welcome all feedback to access@queerscreen.org.au
Queer Screen would like to acknowledge those people who contributed their time and expertise to participate in the development of this plan, including Accessible Arts, our survey respondents, focus group participants, filmmakers, staff, contractors, volunteers and Board, audience members, community partners and other stakeholders.
Cover artwork Protected and Accepted by my Queer Community by Nina Hurr.
Our DIAP is available in various formats (in both large and standard print). Other alternative formats are available upon request.
You can download your preferred format from the links below:
Queer Screen recognises that there are many barriers our community faces when it comes to attending our events, so we have created the Supportix program.
Supportix is intended for those who are facing social or economic barriers to accessing film festival tickets and enables Queer Screen to give 2 free tickets to those unable to buy their own.
Supportix looks and acts like regular film tix, and requesting Supportix is super simple. For more info click below or email ticketing@queerscreen.org.au.
Aged between 15 -25? Head to the Queer Screen box office 1 hour before the film you’d like to watch for $10 Youth Tickets. Only available at the Festival Box Office for any non-sold out session.*
$12 DDN tickets are available at the following screenings at MGFF24, to anyone who identifies as d/Deaf, Disabled or Neurodivergent, as part of Queer Screen’s commitment to accessibility.
Queer Screen proudly accepts Companion Cards to all sessions. For guests who require assistance of a companion or carer, a second ticket is issued at no cost to the Companion Card holder. Companion Card tickets can be booked by emailing a copy of your Companion Card to ticketing@queerscreen.org.au
All venues are wheelchair accessible and have a limited number of wheelchair spaces per theatre. We encourage booking a space—to do so please email access@queerscreen.org.au
We are happy to assist with any mobility access, please reach out to access@queerscreen.org.au with your enquiry.
Assistance animals are welcome at all festival events and venues.
Captioning is a text display of dialogue and in some cases sounds, on screen. Queer Screen’s 11th Queer Screen Film Fest will screen a range of sessions with open captions. Here is the full list.
Closed Captioning Closed Captions are available for certain On Demand sessions. Here is the full list.
Queer Screen is thrilled to announce that the a range of screenings with Audio Description. Here is the full list.
All foreign language in films is subtitled in English. This does not include full open captions. Here is the full list.
The Hidden Disabilities Sunflower is a simple tool for you to voluntarily share that you have a disability or condition that may not be immediately apparent – and that you may need a helping hand, understanding, or more time in shops, at work, on transport, or in public spaces. More information here.
Relaxed screenings are screenings where the environment of the cinema is altered to be more welcoming and accessible to people with additional needs.
This could include living with dementia, autism, or other neurodiverse people. Relaxed screenings are identifiable by adjustments such as altered lighting, decreased volume of sound, and attendees are welcome to get up and move around, speak or make noise if they want to or feel the need to. Our relaxed screenings are introduced so that everyone attending are informed that talking and movement is okay.
The button to turn on closed captions is at the bottom right of the player (highlighted below).
Quiet Space: We know not everyone can stand in a queue, and so we have set up a Quiet Space away from the crowds at Event Cinemas, George St. for people unable to stand for long periods, or who have specific sensory needs for a variety of reasons. Please see a volunteer if you would like to use this area and they will guide you and ensure you are escorted to your screening on time.
All cinemas are wheelchair accessible. Please use the lift on the Ground Floor. To book a wheelchair space please contact us on access@queerscreen.org.au
Cinemas 1-4 are located on Level 1 and Cinemas 5-10 are located on Level 3.
Accessible bathrooms are located on the Ground Floor and on Level 3.
Quiet Space: We know not everyone can stand in a queue, and so we have set up a Quiet Space away from the crowds at Dendy Newtown for people unable to stand for long periods, or who have specific sensory needs for a variety of reasons. Please see a volunteer if you would like to use this area and they will guide you and ensure you are escorted to your screening on time.
The Ritz Cinema has two elevators located on the East and West sides of the building. All cinemas are wheelchair accessible. To book a wheelchair space please contact us on access@queerscreen.org.au
There is an accessible bathroom on the ground floor adjacent to the ladies bathroom in the foyer.
The Ritz has a dedicated drop off zone located within the parking lane directly outside the front entrance. It is the last space and is clearly signed to ensure it is kept free for our patrons. The front accessibility doors are located directly in front of this space. They are the end doors at the far right of the building. To open press the green button at the front of the building.
Quiet Space: We know not everyone can stand in a queue, and so we have set up a Quiet Space away from the crowds at Randwick Ritz for people unable to stand for long periods, or who have specific sensory needs for a variety of reasons. Please see a volunteer if you would like to use this area and they will guide you and ensure you are escorted to your screening on time.
The Sydney Opera House Playhouse is entered via the Western Foyer and has a range of ramps/lifts nearby. The Sydney Opera House also offers Accessible Buggy Service and Courtesy Bus, more information can be found here.
The Playhouse is wheelchair accessible. To book a wheelchair space please contact us on access@queerscreen.org.au
There is an accessible bathroom on the same level as the venue.
The Sydney Opera House has a dedicated drop off zone located at the Macquarie Street Gatehouse.
The Auditorium is located in the Macquarie Building of SLNSW.
The wheelchair and pram-friendly entrance is on Macquarie Street, opposite Hunter Street. There are lifts in the building, accessible toilets and baby change room facilities.
More information can be found here.
The venue is wheelchair accessible. To book a wheelchair space please contact us on access@queerscreen.org.au
The Rocks Laneway Cinema is located in Atherden St, The Rocks Sydney.
The venue is wheelchair and pram-friendly and has access to accessible toilets. More information can be found here.
If you require accessible access, please register for a ticket and email laneway@arclighteventco.com.au for further information on access.
Event Cinemas Hurstville is wheelchair accessible with lifts, ramps and assistance available throughout Hurstville Westfields and the cinema.
To book a wheelchair space please contact us on access@queerscreen.org.au
Hearing loops are available in all cinemas.
Public Transport
Parking
For holders of Disability Parking Permits, permits can be used anywhere along Mrs Macquaries Rd and designated parking bays are also provided near The Royal Botanic Garden Woolloomooloo Gate and outside the Art Gallery of NSW.
Wheelchair access is available inside our venue including reserved seating in the front half of the cinema, all hospitality areas, and toilet facilities (located just inside the entrance).
To book any type of accessible seating, a companion card ticket, and reserved seats for others in your group, please book with us directly (and not online) if you wish to be seated together. Please contact ticketing@cinerent.com.au or 02 9331 1755. Tickets are subject to availability at the time of booking. Book early to secure your seats.
Canva Space is completely wheelchair accessible and has a ramp located at the entry to the venue.
The Bearded Tit is a wheelchair accessible venue with a gentle graded entrance.
The internal bar space is wheelchair accessible and on one level except the external courtyard. There is a wheelchair and ambulant accessible toilet.
Please contact us on access@queerscreen.org.au with any questions about regional centres.
For additional festival venue information click here.
The venue is fully wheelchair accessible, including parking, toilets and snack bar and can accommodate a large number of wheelchairs.
The cinema is equipped with a hearing loop system and headsets can be provided for those who do not have hearing aids with a T-switch.
All areas of the NFSA are wheelchair accessible. Wheelchair access to the building is available from the south-facing entrance (Liversidge St). Bathrooms (with accessible facilities) are located in the main building.
There are T switch loops available in Arc cinema and the theatrette, bathrooms with disabled facilities are located in the main building and the venue welcomes assistance animals into the building.
To book a wheelchair space please contact us on access@queerscreen.org.au