Queer Screen welcomes all visitors to screenings and events, and endeavours to increase the accessibility of our festivals. Check the Venue Specific Access Information below for more details.
You can now notify us of your needs when you book your ticket so we can make your visit as enjoyable as possible! Whether it’s wheelchair access, or first access to the cinema, we are here to help.
If you prefer to speak to a staff member in regards to access bookings and enquiries, please call or email us.
All Venues
Companion Cards
Queer Screen proudly accepts Companion Cards to all sessions. For guests who require assistance of a companion or carer, a second ticket is issued at no cost to the Companion Card holder. Companion Card tickets can be booked by emailing a copy of your Companion Card to ticketing@queerscreen.org.au.
Wheelchair Spaces
All venues are wheelchair accessible and have a limited number of wheelchair spaces per theatre. We encourage booking a space beforehand – to do so please email access@queerscreen.org.au.
Assistance Animals
Assistance animals are welcome at all festival events and venues.
Open Captioning
Captioning displays on-screen text of dialogue and, in some cases, sound cues. Availability depends on each film’s ability to provide an open-caption file for Queer Screen to screen the film in open-caption format.
Subtitled Screenings
All foreign language in films is subtitled in English. This does not include full open captions.
Film Content Advice
Content warnings and classification information are available on each film session page.
The Sunflower
The Hidden Disabilities Sunflower is a simple tool for you to voluntarily share that you have a disability or condition that may not be immediately apparent – and that you may need a helping hand, understanding, or more time in shops, at work, on transport, or in public spaces. More information here.
Venue Specific Access Information
Event Cinemas George St
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- Ramp access to Event Cinemas is available from the main entrance on George Street. It is recommended to drop off at 520 Kent St and take the Albion Place lane way down to the cinema as there is no longer car access to George St.
- All cinemas are wheelchair accessible.
- Hearing loops are available in all cinemas.
- Accessible toilets are located a short distance from each cinema.
- There is no onsite parking available.
- Cinema 3, 4, 5, 7 and 9 = 4 wheelchair spaces
Cinema 6 and 11 = 3 wheelchair spaces
Cinema 10 = 2 wheelchair spaces - To book a wheelchair space please advise us at time of booking, or contact us on ticketing@queerscreen.org.au.
Quiet Space: We know not everyone can stand in a queue, and so we have set up a Quiet Space away from the crowds at Event Cinemas, George St. for people unable to stand for long periods, or who have specific sensory needs for a variety of reasons. Please see a volunteer if you would like to use this area and they will guide you and ensure you are escorted to your screening on time.
Dendy Cinemas, Newtown
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- Wheelchair Access
All cinemas are wheelchair accessible. Please use the lift on the Ground Floor. Cinemas 1-4 are located on Level 1 and Cinemas 5-10 are located on Level 3. Accessible bathrooms are located on the Ground Floor and on Level 3. There is no onsite parking available other than street parking on King Street.
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- Closed Caption & Audio Description
For our hearing and vision impaired guests, Dendy offers accessible cinema so you can enjoy the entire cinematic experience via your own personal device and sit anywhere in the cinema. Please see staff at the box office to collect the equipment and note the equipment is subject to availability (you will need to leave a form of ID to ensure the safe return of the equipment). If you need any assistance with the set-up to the Closed Caption or Audio system, please ask a Dendy Cinemas team member and we will be happy to help.
State Library of NSW
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- Wheelchair Access
Only available at the Macquarie St Entrance, it has a wheelchair accessible ramp, tactile tiles, and an automatic door.
Once inside the building, there are lifts that can provide access to every level.
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- Hearing loop available in the theatre.
Pink Flamingo – Mothership Studios, Marrickville
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- Wheelchair Access
Access through the main entrance into the outdoor courtyard.
Accessible Toilet is accessed inside the main building, with a ramp.
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- No hearing loop available.
The Rocks Laneway
If you require accessible access, please register for a ticket and email laneway@arclighteventco.com.au for further information on access or see the accessibility map here.
Red Rattler
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- Wheelchair Access
Access through the main entrance.
Upstairs is NOT wheelchair accessible.
Accessible Toilets available.
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- No hearing loop available.
The Canopy, Lane Cove
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- Wheelchair Access
Accessible Toilets available.
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- No hearing loop available.
King’s Cross Hotel
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- Wheelchair Access
Access through the main entrance to lift to bring up to Level 3. May need a crew member to assist as the lift is sound proofed – advise to mention to guard/staff member on arrival.
Accessible Toilets are on the Ground Floor, Level 3 has some wider stalls, but not classified as accessible.
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- No hearing loop available.
The Bank
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- Wheelchair Access
Access through main entrance
Lifts available to every level
Accessible toilet on ground floor
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- No hearing loop available.
Sydney Opera House, Playhouse
The Sydney Opera House, Playhouse is entered via the Western Foyer and has a range of ramps/lifts nearby. The Sydney Opera House also offers Accessible Buggy Service and Courtesy Bus, more information can be found here.
The Playhouse is wheelchair accessible. To book a wheelchair space please contact bookings@sydneyoperahouse.com or phone 1300 764 849 (Monday to Sunday, 9am-5pm AEST).
There is an accessible bathroom on the same level as the venue.
The Sydney Opera House has a dedicated drop off zone located at the Macquarie St Gatehouse.
Supportix Program
Queer Screen recognises that there are many barriers our community faces when it comes to attending our events, so we have created the Supportix program.
Supportix is intended for those who are facing social or economic barriers to accessing film festival tickets, offering 2 free tickets to those unable to purchase their own.
For more information, please email us (ticketing@queersscreen.org.au) with the subject line Supportix.